Privacy Policy

By visiting this Website/app you agree to be bound by the terms and conditions of this Privacy Policy. If you disagree please do not use or access our Website/app.

we care about the privacy and security of your information.


By using this Website/app, you expressly consent to our use and disclosure of your personal information by this Privacy Policy. This Privacy Policy is incorporated into and subject to the Terms of Use.

When you use our Website/app, we collect and store your personal information which is provided by you from time to time. Our primary goal in doing so is to provide you with a safe, efficient, smooth and customized experience. This allows us to provide services and features that most likely meet your needs, and to customize our Website/app to make your experience safer and easier. More importantly, while doing so we collect personal information from you that we consider necessary for achieving this purpose.

In general, you can browse the Website/app without telling us who you are or revealing any personal information about yourself. Once you give us your personal information, you are not anonymous to us. Where possible, we indicate which fields are required and which fields are optional. You always have the option to not provide information by choosing not to use a particular service or feature on the Website/app. We may automatically track certain information about you based on your behaviour on our Website/app. We use this information to do internal research on our users' interests, and behaviour to better understand, protect and serve our users. This information is compiled and analysed on an aggregated basis. This information may include the URL that you just came from (whether this URL is on our Website/app or not), which URL you next go to (whether this URL is on our Website/app or not), and your IP address.

We use data collection devices such as "cookies" on certain pages of the Website/app to help analyse our web page flow, measure promotional effectiveness, and promote trust and safety. "Cookies" are small files placed on your hard drive that assist us in providing our services. We offer certain features that are only available through the use of a "cookie".

We also use cookies to allow you to enter your password less frequently during a session. Cookies can also help us provide information that is targeted to your interests. Most cookies are "session cookies," meaning that they are automatically deleted from your hard drive at the end of a session. You are always free to decline our cookies if your browser permits, although in that case you may not be able to use certain features on the Website/app and you may be required to re-enter your password more frequently during a session.

If you choose to buy on the Website/app, we collect information about your buying behaviour.

If you transact with us, we collect some additional information, such as a billing address, a credit/debit card number a credit/debit card expiration date and/or other payment instrument details and tracking information from cheques or money orders.

We collect personally identifiable information (email address, name, phone number, credit card/debit card / other payment instrument details, etc.) from you when you set up a free account with us. While you can browse some sections of our Website/app without being a registered member, certain activities (such as placing an order) do require registration. We do use your contact information to send you offers based on your previous orders and your interests.

We use personal information to provide the services you request. To the extent we use your personal information to market to you, we will provide you the ability to opt out of such uses. We use your personal information to resolve disputes; troubleshoot problems; help promote a safe service; collect money; measure consumer interest in our products and services, inform you about online and offline offers, products, services, and updates; customize your experience; detect and protect us against error, fraud and other criminal activity; enforce our terms and conditions; and as otherwise described to you at the time of collection.

In our efforts to continually improve our product and service offerings, we collect and analyse demographic and profile data about our users' activity on our Website/app.

We identify and use your IP address to help diagnose problems with our server, and to administer our Website/app. Your IP address is also used to help identify you and to gather broad demographic information.

We may share personal information with our other corporate entities and affiliates to help detect and prevent identity theft, fraud and other potentially illegal acts; correlate related or multiple accounts to prevent abuse of our services; and facilitate joint or co-branded services that you request where such services are provided by more than one corporate entity. Those entities and affiliates will not market to you as a result of such sharing.

We may disclose personal information if required to do so by law or in the good faith belief that such disclosure is reasonably necessary to respond to subpoenas, court orders, or other legal process. We may disclose personal information to law enforcement offices, third-party rights owners, or others in the good faith belief that such disclosure is reasonably necessary to: enforce our Terms or Privacy Policy; respond to claims that an advertisement, posting or other content violates the rights of a third party; or protect the rights, property or personal safety of our users or the general public.

We will share/sell some or all of your personal information with another business entity should we (or our assets) plan to merge with, or be acquired by that business entity, or re-organization, amalgamate, or restructure of business. Should such a transaction occur that other business entity (or the new combined entity) will be required to follow this privacy policy concerning your personal information.

Our Website/app links to other websites that may collect personally identifiable information about you. COMPLETE SUCCESS is not responsible for the privacy practices or the content of those linked websites.